Soundgas
Music Equipment
Retail Platform
A leading music equipment retailer in the UK, offering a wide range of products and bespoke online services for customers and partners.
INDUSTRY
SERVICES
Custom Software Development
LOCATION
England
TEAM SIZE
6 Specialists
THE CHALLENGE
Soundgas inherited a problematic WordPress website that caused ongoing performance & reliability issues. Goals included:
– Assessing the site’s health and fixing code issues
– Improving overall website performance and reducing errors
– Implementing an easy-to-manage, ongoing maintenance plan
– Building a bespoke partner website with an auction facility
– Ensuring the platform runs smoothly with minimal disruption
OUR METHODOLOGY
A Four-Phase Strategic Approach
- 01
Discovery & Audit
Conducted a full review of the WordPress website, identifying core issues and performance bottlenecks.
- 02
Repairs & Enhancements
Fixed critical code problems, optimized load times, and reduced errors while maintaining ongoing operations.
- 03
Incremental Development
Implemented continuous improvements to the site’s performance, & developed a bespoke partner website with custom features such as an auction facility.
- 04
Ongoing Optimization & Support
Used Jira for sprint management, assigned a dedicated account manager, and provided round-the-clock support to quickly resolve any issues.
THE SOLUTION
We delivered a reliable, high-performing platform tailored to Soundgas’s needs.
Our compact team, including a developer, owner, and account manager, provided:
– Incremental improvements to speed, stability, and reliability
– Development of a new partner website with auction functionality
– Ongoing monitoring, support, and performance optimization
– Expert repairs to the existing WordPress site
– Incremental improvements to speed, stability, and reliability
– Development of a new partner website with auction functionality
– Ongoing monitoring, support, and performance optimization
– Expert repairs to the existing WordPress site
MEASUREABLE IMPACT
Results That Matter
Faster load times and fewer product errors
Reliable
Support
Issues resolved quickly even after hours
Ongoing
Partnership
Continuous site improvements and smooth project management
These results demonstrate the value of a dedicated, trustworthy development partner and the benefits of ongoing collaboration.
WE ARE AMAZING
Why They Chose Us
- Expert project management and technical support
- Down-to-earth, approachable team
- Deep understanding of niche business requirements
- Flexible, proactive approach to site improvements
VISUAL SHOWCASE
Excellence in Action
Sotech have been our technology partner for many years, helping us build an industry-leading website and bespoke training platform that provides a seamless learning experience for our customer base of more than 50,000 students worldwide. These recent updates to our front and back-end systems keep us at the forefront of online DJ education, and were implemented without disruption. We're pleased to continue our partnership as we find new, innovative ways to better server our growing student community.
Steve Canueto,
Digital DJ Tips
SoTechnology's team deliver solid back-office development work, helping us streamline our internal systems and increase our ability to self-serve. Communication is clear, deadlines are met, and the end results are reliable and well-structured.
Lee Harries,
Head of Ecommerce
“Thanks to SO technology’s efforts, the transition to the new system was smooth and without issues from customers. The team was attentive, responsive, and personable throughout the project. We enjoy working with them because we like them as people too – always very important! The are a fabulous team!”
Faye Morse,
Head of Production, Digital DJ Tips
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Hello. This thank you is so belated that it is embarrassing. However, I wanted to take a moment to thank you and your team for everything you did in creating our web site. I know it was a rocky road at some points but the outcome was remarkable. I’ve been travelling at industry events for over a month and I receive unanimous praise for the site everywhere I go. Please pass on my deepest appreciation to all. Best.
Owner of Bernhardt Design
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