Case Study Energy Innovation

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The Energy Innovation Centre

Facilitating

Energy Solutions

Operating on behalf of UK energy networks, EIC connects SMEs and large energy networks to develop innovative solutions for the energy sector.

Explore the Journey

INDUSTRY

Custom Software Development

LOCATION

Ellesmere Port Town, England

TEAM SIZE

3 Specialists

THE CHALLENGE

EIC had a limited IT system to manage workflows and needed a solution that tied multiple systems together while remaining

Simple for end users. Goals included:

Building a bespoke system instead of adapting off-the-shelf software
Integrating multiple internal systems into a unified online platform
Supporting three distinct user types: internal team, SMEs/innovators, and energy network partners
Managing development within budget while maintaining transparency

OUR METHODOLOGY

A Four-Phase Strategic Approach

Requirement Analysis

Reviewed the existing Access database system and defined requirements for a bespoke online solution that maintained simplicity for users.

System Architecture & Design

Designed an integrated web system with a unified database to connect multiple workflows and support all user types

Development & Implementation

Developed system with continuous monitoring, detailed sprint tracking, and transparent reporting of time and tasks to manage budgets effectively.

Support & Optimization

Provided project management access, sprint tracking, and open communication channels to ensure smooth development, adjustments, and future scalability.

THE SOLUTION

We delivered a bespoke, fully integrated web system tailored to EIC’s unique workflow requirements.

Our compact team of developers and a project manager provided:

Custom web system with an integrated database
Unified platform for three user types: internal team, SMEs, and energy networks
Transparent project management and sprint reporting
Ongoing development and optimization within budget

MEASUREABLE IMPACT

Results That Matter

Operational
Efficiency

Streamlined multiple workflows
and integrated systems

User
Adoption

All three user types actively use the platform

Scalable
Database

Nearly 10,000 innovators and multiple network partners

These results demonstrate the value of a bespoke system built with transparency, clear planning, and close collaboration.

WE ARE AMAZING

Why They Chose Us

VISUAL SHOWCASE

Excellence in Action

Sotech have been our technology partner for many years, helping us build an industry-leading website and bespoke training platform that provides a seamless learning experience for our customer base of more than 50,000 students worldwide. These recent updates to our front and back-end systems keep us at the forefront of online DJ education, and were implemented without disruption. We're pleased to continue our partnership as we find new, innovative ways to better server our growing student community.

Steve Canueto,

Digital DJ Tips

SoTechnology's team deliver solid back-office development work, helping us streamline our internal systems and increase our ability to self-serve. Communication is clear, deadlines are met, and the end results are reliable and well-structured.

Lee Harries,

Head of Ecommerce

“Thanks to SO technology’s efforts, the transition to the new system was smooth and without issues from customers. The team was attentive, responsive, and personable throughout the project. We enjoy working with them because we like them as people too – always very important! The are a fabulous team!”

Faye Morse,

Head of Production, Digital DJ Tips

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Hello. This thank you is so belated that it is embarrassing. However, I wanted to take a moment to thank you and your team for everything you did in creating our web site. I know it was a rocky road at some points but the outcome was remarkable. I’ve been travelling at industry events for over a month and I receive unanimous praise for the site everywhere I go. Please pass on my deepest appreciation to all. Best.

Owner of Bernhardt Design

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